Student Accounts Department

Students who are disputing a charge or any other financial matter may file an appeal. Appeals are only accepted via this online application. Be prepared to submit any supporting documents needed for the appeal review. Appeals are reviewed weekly by a committee and you may be contacted for additional documentation or information. Once an outcome is determined, you will receive an email notification with the outcome and any relevant information regarding next steps. Please allow 7-10 business days for a resolution email. Failure to provide documentation when requested will result in the appeal being voided. Depending on your current student status, please follow the appropriate link below:

Student Accounts Associates serve as the official University cashiers.  All payments received are processed and verified to ensure accuracy and efficiency.  For specific questions please contact an associate at StudentAccounts@msmu.edu. Some events require online event registration and fees to be paid. If directed to do so, you may access them on the ACI payments event registration page. If directed to pay for an ID replacement or duplicate diploma fee, please pay through our e-shop site.

All Tradition Undergraduate, Accelerated Bachelor of Science Degree in Nursing, Doctoral of Physical Therapy students enrolled in 9 units or more, RN to BSN, and Accelerated Degree in Nursing students enrolled in 7 units or more at MSMU, are eligible for and required to carry student health insurance. Eligible students will be automatically enrolled and the annual insurance premium will be billed to the student's account. For information related to submitting a waiver to opt out, refer to myMSMU.