Self-Service Proxy

What is Self Service Proxy?

Students: Use Self Service Proxy to grant your parent or another person access to specific Self-Services sections you authorize. The person granted self service proxy can log in to Self-Service using their own email address and password and see only the sections you select. These sections can include student accounts, financial aid and grades. Follow the instructions below to get started.

Setup Instructions for Students

This is a tutorial on how to grant a person self service proxy to your confidential records.

  1. Log onto Self-Service.
  2. Access proxy by clicking on their name and choosing “View/Add Process Access” from the menu options.
  3. On the Proxy Screen the student will be presented with the proxy’s he/she have added as well as the option to add a proxy.
  4. The “select proxy” will list potential family/friends that can be a proxy. The list of proxy’s comes from the list of individuals previously reported on a FERPA waiver. The proxy must have an email address on file.
  5. To add a user not listed, students click on “Add Another User”. The student will be presented with a list of fields to fill out. All required fields will be marked.
  6. After the student clicks submit they will need to supply their password for verification.
  7. The student will select the proxy and then indicate what the proxy will be able to view/access.
  8. Once the student clicks on save the proxy will be sent 2 separate emails. The first email will give a username and the second email will have a temporary password.
  9. The student can edit their self service proxy by going back to the proxy menu, accessing their list of proxies, then clicking on the pencil icon to edit.

Setup Instructions for Designated Proxy

This is a tutorial for the designated proxy, which will explain the initial setup of their self service proxy.

  1. After your student has granted you self service proxy, you will receive 2 email notifications with specific instructions.
  2. The first email will provide a username.
  3. The second email will provide a temporary password.

FAQs

Frequently asked questions on Self-Service Proxy.

A Student may allow an individual to access certain Self-Service pages.  They are as follows:

  • Student Finance
    • Account Activity
    • Account Summary
    • Make a Payment
  • Financial Aid
    • Offer Letter
    • Financial Aid Home
    • My Awards
    • FA Required Documents
  • Academics
    • Grades
  • General
    • Notifications/Holds)
  • Tax Information
    • Tax Information

Proxies gain access by being granted permission by the student. Once the necessary steps are completed by the student, the designated proxy will receive 2 emails; One email indicating the account has been created and sharing the Proxy’s username.  The second email will provide a temporary password that is to be used to access the MSMU Self Service.  The proxy will be prompted to change their password immediately upon accessing Self Service.

Yes. Simply click the pencil to edit the Proxy record. You may change the options or remove the proxy access.

One email should be used for all students attending MSMU.

Please send an email to colleagueteam@msmu.edu.

No. University staff cannot change the permission settings for proxies.  Only the student allowing the proxy access can make changes.